The goal of the Civil Aeronautics Board is to develop and regulate an air transport industry that delivers world-class services to passengers. As such, CAB is your primary partner in advocating passengers' rights for convenient, reliable, and safe air travel.
If you would like to complain about being bumped off your flight, misleading promos, or any other problem with local or international airlines, let CAB help you.
You can file a complaint in two ways: visit the CAB desks strategically located at the airports, or let us know right now, via this online complaint form.
Consent for Collection and Processing of Personal Information
By submitting this form, I voluntarily provide my personal information and consent to its collection, use, and processing by the Civil Aeronautics Board (CAB) solely for the purpose of handling and responding to my complaint or inquiry. I understand that my data will be processed in accordance with the Data Privacy Act of 2012 and CAB’s Privacy Policy.
More information: Privacy Notice
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Your email complaint has been sent to our Contact Center.
We also sent a copy of this form to your email.
For more inquiries or follow up, please call our 24/7 Public Assistance hotline at 165-66.
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